NHC: Our Patients and Our Partners

NeighborHealth Center is a non-profit health center providing comprehensive primary care to the growing underserved population in our community.  Partners such as UNC Rex, WakeMed, Wake County Human Services, Gateway Women’s Care, Lutheran Services Carolinas, US Committee on Refugees and Immigrants, Catholic Charities, Refugee Hope Partners, Alliance Medical Ministry and Triangle Family Services, among others, refer patients to NeighborHealth..

Before opening in June 2018, less than 4% of the low income population in the west central zone of Raleigh, where we are located, were served by a health center.  During our short time in operation we have seen over 1,700 patients from over 40 countries! Approximately 70% of our patients are uninsured. This high percentage represents a coverage gap for low income people in the community that do not qualify for Medicaid.  In addition to sliding fee scale payments for the uninsured, NHC accepts Medicaid, Medicare and commercial insurance payments. Our mission is to provide healthcare to all in a caring and compassionate environment. NHC serves everyone without discrimination. We see patients of all ages, regardless of insurance status, race, religion or sexual orientation.

While NeighborHealth is aligned with Christian faith principles, we are committed to serving patients regardless of their beliefs.  Comments of individual staff do not necessarily reflect the values of the organization.

Partners

• NHC has partners who provide financial support; partners who refer people to us in need of medical care; and partners providing needed patient services, such as dental, radiology and lab services.

• For example, we have agreements with WakeMed and UNC Rex to receive patients and establish them at NHC, avoiding future costly emergency room visits. We provide excellent medical care to everyone regardless of ability to pay.
• As noted above, Gateway Women’s Care is one of many community partners that send patients to us in need of quality medical care. Prenatal patients represent less than 10% of our total patient population.
• Some congregational partners, such as Church of the Apostles, provide financial support to NHC for our work. Congregations also refer people seeking quality medical care and provide volunteers.

City of Raleigh Appropriation

• Recently we were grateful to learn that the City of Raleigh voted to grant NHC a $30,000 appropriation from the city’s contingency fund.
• The $30,000 will be used to offset the cost of our uninsured patients, approximately 70% of our patient base. These patients are charged as low as $25 per visit for care.