NeighborHealth aims to make high-quality healthcare affordable for all our neighbors. While not a free clinic, we invite you to read on to learn about our discount payment options for uninsured patients. Patients are encouraged to pay for their services at the time of their appointment.
You can make an appointment to talk to our financial navigator to discuss payment options. Call (984) 222-8000.
Patients without insurance who aren’t eligible for a sliding fee scale discount are eligible to receive a same-day discount of $150. No patient will pay more than $150 when payment is rendered at the time of the visit.
NeighborHealth is proud to partner with UNC Healthcare to help patients apply for outside assistance to help cover referrals to specialists within the UNC Health system, including: Cardiology, Physical Therapy, Urology, Bariatric Surgery, General Surgery, Pulmonology and many others.
NeighborHealth offers a Sliding Fee Discount Program based on household income and family size. Fees range from $25 to $75 per visit. Patients with and without insurance may apply. Patients who don’t qualify may be eligible for same-day, prompt-pay fee of $150. Please ask the front desk staff for more information.
NeighborHealth accepts Medicaid, Medicare, and many commercial plans. Please present your insurance card at registration. You may receive a bill for past visits if you do not share your coverage information. Make sure that a NeighborHealth provider is your assigned primary care provider (PCP) with your insurance plan.
Medicare
BlueCross/BlueShield
United Healthcare
Aetna
Multiplan
Ambetter
Cigna
Most other commercial plans
If you have any questions about which insurance plans we accept, please call (984) 222-8000.
If you are uninsured, our staff can assist you in exploring Medicaid eligibility and other coverage options before your first appointment. This helps ensure you receive the most comprehensive benefits available to you.
Scheduling timelines vary depending on demand and type of visit.
We offer expedited access for:
Newborns
Children and adolescents
Pregnant patients
To learn more about next steps, please call 984-222-8000.
If your insurance changes, please call NHC to notify us of this change to ensure your future visits will be covered by your new insurance.